Return Policy

If you wish to return a product you bought from us, please send us a short email at rauwerk.wolle@gmail.com within 14 days after you've received the product and we'll get in touch with you to arrange everything. You need to send back the products you've bought from us within 4 weeks of the order. Please note, goods must be returned unopened and in a re-saleable condition.

Please note that we only accept returns from non-smoking pet-free homes.